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Business Process Improvement

X4 can help our clients establish and maintain effective business processes and practices. These are crucial to the performance and overall success of organisations.
We use a wide range of established techniques and frameworks to optimise processes, reduce operational costs and improve business performance.
X4's Process Improvement

Our services can be applied in any industry to improve both customer-facing processes and internal support functions such as HR, Finance and IT Service Management. 

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  • Business review – Our consultants understand what makes an organisation successful. We can assess the health of your business environment, focussed on the maturity and alignment of your business strategy, high-level processes, services and underlying capabilities. We expose business inhibitors, issues and risks, and identify areas and options for improvement.


  • Business Process Improvement capability development – Our BPI experts assist our clients to build their own internal process improvement capabilities. With ever-increasing pressure to deliver continuous improvement, we can help you to establish the frameworks, skills, processes and tools to effectively manage on-going BPI activities.

  • Process redesign & optimisation – We offer a range of options to assess and improve your operational and support processes, from large-scale process redesign to fine-tuning, optimisation and standardisation. With a team of Lean and Six-Sigma qualified consultants, we have the skills and expertise to pinpoint and measure inefficiencies, improve processes and quantify the benefits.

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