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Wellington City Council Photographer Neil Price

Managed Services

We offer flexible managed services that keep your technology running reliably and securely – from day-to-day support and system monitoring to backups, updates and cloud management. Our approach is personal, responsive and tailored.

Application Management & Administration Services

We provide end-to-end application management to keep your systems running reliably across cloud, on-prem, and hybrid environments. Our services include real-time monitoring, performance and availability management, release and lifecycle support, and cloud cost optimisation. We also offer licensing, quality assurance, and ITIL-aligned service design to ensure your applications stay secure, efficient, and business-ready. With a tailored approach and hands-on delivery, we help you get the most from your technology.

Our approach combines technical rigour with flexible delivery, ensuring your applications are well-managed, resilient, and aligned with your evolving business needs.

Platform & Infrastructure Services

We deliver secure, end-to-end platform and infrastructure services across on-prem, hybrid, and cloud environments. Our offering covers design, provisioning, monitoring, maintenance, backup, and lifecycle management—reducing risk from cyber threats, outdated systems, and recovery failures.

Network Management

We provide reliable, end-to-end network management covering performance, capacity, and availability. Our services include SD-WAN, site VPNs, WLAN, firewall management, and disaster recovery. With configuration control, license optimisation, and detailed reporting, we keep your network secure, efficient, and ready to scale.

User Device Support Services

We ensure that your end user devices are correctly configured and managed. We provide end-user support for desktop and mobility devices including troubleshooting hardware and software issues. We offer device lifecycle management including provisioning, upgrades, patching and disposal aligned with policy. We wrap this with our responsive helpdesk focusing on productivity, uptime and use satisfaction.

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