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Improving the Customer Experience


X4’s Business Analysts are helping a Crown Owned Entity to enhance their engagement with the public through revitalised technology.

 

X4 Business Analysts have been engaged to assist with a Customer Experience project. The organisation is undertaking a project to improve the technology used by their customer service centre to better serve its customers. Our Business Analysts are playing a crucial role in the procurement, delivery and ongoing support of the new technology.


 

#CustomerExperience #CustomerEnhancement #X4

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