Improving the Customer Experience
- X4 Consulting
- Apr 9, 2020
- 1 min read
X4’s Business Analysts are helping a Crown Owned Entity to enhance their engagement with the public through revitalised technology.
X4 Business Analysts have been engaged to assist with a Customer Experience project. The organisation is undertaking a project to improve the technology used by their customer service centre to better serve its customers. Our Business Analysts are playing a crucial role in the procurement, delivery and ongoing support of the new technology.
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